Murat Theatre Rules

The theatre rules may be subject to change. We recommend checking the with the venue directly for a full list of the latest rules and information. You can contact them directly via phone using the number we listed on the contact page.

The Murat Theatre, located within the Old National Centre, is a venue that prides itself for being well suited to all in the community and provides the very best in entertainment.
Everyone is welcome, including all ages, but please be aware of the general following rules to ensure a safe and enjoyable environment for attendees, staff and performers.

Food and Drinks policies

Please do not bring in your own Food and Drinks from outside of the venue. There are plenty of options to choose from in all rooms; The Murat Theatre, Egyptian Room and Deluxe.
You will be able to select from a full menu and alcoholic and non-alcoholic beverages available.

Lost and Found

If you have lost an item, the best way to deal with it is to contact a member of staff.
You can do this in the Old National Center’s main office or by contacting 317-231-0000.

Box office and general hours

The venue will open one hour before the start time of the event, giving you time to purchase refreshments and find your seats.

The Box Office will open two hours prior to an event.
See opening times below:

Monday – Thursday 11AM – 6PM
Friday – 10AM – 6PM
Saturday and Sunday – Closed. Except from days with shows scheduled, if so they will run as normal.

The Murat Theatre at the Old National Centre has a set of rules and regulations designed to ensure all guests enjoy a safe and comfortable experience. Whether it’s your first visit or you’re a regular showgoer, it’s helpful to review the following policies before you go:

Attending shows with kids

Most events at the Murat Theatre are family-friendly unless otherwise specified. Check event details for specific age recommendations. Children aged 2 and under do not require a ticket but must sit on a parent’s lap. Booster seats are available upon request at select performances. Restrooms are equipped with changing tables for families attending with young children.

Service animals

Service animals are welcome at all events in compliance with ADA guidelines. Inform the Box Office in advance to secure appropriate seating. Non-service animals are not allowed at the venue, so leave Fido at home. 

Allowed items

Only the following items are permitted inside the theater: 

» Clear plastic bags (no larger than 12” x 12” x 6”)
» Small clutches or wristlets (no larger than 6” x 9”)
» Factory-sealed water bottles (up to 20 ounces)
» Ponchos, raincoats, and small umbrellas
» Hats, gloves, and scarves for seasonal performances
» Small binoculars for viewing details on stage
» Prescription medications in labeled containers

Prohibited items

For the safety and enjoyment of all guests, the following items are not allowed. Check the list carefully to avoid holdups at the door. 

» Oversized bags, backpacks, or suitcases
» Outside food and beverages, including alcohol
» Professional cameras (including those with detachable lenses)
» Recording devices (audio or video) unless explicitly allowed by the artist
» Selfie sticks, drones, or other remote-controlled devices
» Illegal substances or drug paraphernalia
» Weapons of any kind, including pocket knives and pepper spray
» Flashlights, laser pointers, or noisemakers
» Signs, flags, banners, or balloons
» Scooters, bicycles, or skateboards
» Offensive clothing or items promoting hate speech

Additional guidelines

Re-entry: You won’t be allowed to leave and re-enter the venue during a performance, so be sure to bring all necessary items with you.

Smoking and vaping: The Murat Theatre is a smoke-free venue, including e-cigarettes and vaping devices. Designated smoking areas are located outside the complex.

Code of conduct: Disruptive behavior, excessive noise, and harassment of other guests or staff will not be tolerated and may result in removal from the event.